Find Benefits Help
Benefits Provider Contacts
View the complete list of contacts for Stanford plans and benefits providers
Other Contacts
Mailing Address
You can upload many important documents, such as Dependent Certification Forms, directly through the My Benefits portal. Or, you can mail or fax them to:
Stanford Benefits
P.O. Box 3190
Bellaire, TX 77402
Fax: 866-539-0431
The Stanford HR Service Center is available to answer your questions about Stanford’s benefits offerings and help you elect or change your benefits.
Winter Closure Hours
During the Winter Closure, the Stanford HR Service Center will operate on a limited schedule:
- Dec. 22: 8 a.m. - 1 p.m.
- Dec. 23: 8 a.m. - 1 p.m.
- Dec. 24: Closed
- Dec. 25: Closed
- Dec. 26: Closed
- Dec. 29: 8 a.m. - 1 p.m.
- Dec. 30: 8 a.m. - 1 p.m.
- Dec. 31: Closed
- Jan. 1: Closed
- Jan. 2: 8 a.m. - 1 p.m.
Regular operation hours will resume on Jan. 5, 2026.
Stanford HR Service Center
HEALTH & LIFE BENEFITS | RETIREMENT SAVINGS | STAP, STRP, TGP
The Stanford HR Service Center is a team of Stanford employees dedicated to assisting you with your HR-related questions.
Submit a help ticket
Visit the Services & Support portal
Call
877-905-2985
Monday to Friday, 8 a.m. to 5 p.m. PT
(except during holidays)
Disability & Leaves Services
SHORT-TERM DISABILITY | FAMILY LEAVE | MATERNITY LEAVE | LONG-TERM DISABILITY
Sedgwick is Stanford's disability administrator. You can start a claim or manage your leave through the MyLeaves portal or by phone.
Call
866-566-1906
Monday to Friday, 8 a.m. to 5 p.m. PT (except during holidays)