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2020 Open Enrollment Resources


Make educated choices; review and compare health plans, and learn about optional benefits using these resources.

Infographic: Choosing a New Plan

medical plan infographic

For the past few benefits Open Enrollment periods, Stanford hasn’t had plan changes for active employees and retirees under age 65. This year is different, and it’s driving people to review the medical plan options more closely. We've seen an increase in interest online (and in calls to the University HR Service Team) from people with questions about the medical plans, and the differences between HSAs and FSAs. There is no “one size fits all” medical plan, so if you aren’t sure where to start, these prompts might set you on the right path.

View the PDF

Guidebook to Benefits Open Enrollment

These printed newsletters are mailed out in early October, and provide information on what's changing, the schedule of Open Enrollment events you may attend this year and frequently asked questions.

Faculty and Staff Retirees

2020 Employee Guidebook Cover


2020 Retiree Guidebook Cover


Contribution Rates

Download and print these rate sheets.

Employee Health Plan Premiums

Retiree Health Plan Premiums

Plan Documents

The Summary of Benefits Coverage (SBC) documents are full of valuable information about our non-Medicare health plans. In fact, most people don't realize the valuable information they contain. Medical plans for active employees are required to provide these documents in a short (7-page), reader-friendly format and the last page of each one provides the same three coverage examples for how the plan would cover the medical care in each scenario ("Peg is Having a Baby," "Managing Joe's Type 2 Diabetes" and "Mia's Simple Fracture").

Employee Health Plan SBCs

Retiree Health Plan Documents

Because SBCs are only required and produced by the providers for non-Medicare health plans, we provide this interactive online Comparison Tool with the same type of plan information for the Medicare health plans. You can download (and print) the Retiree Comparison Tool as a PDF. You can also view the following plan documents produced by the health plans.

Presentations & Information Sessions

Help: Making Changes in My Benefits

Having trouble logging in or electing a primary care physician (PCP)? Here are some helpful hints.

  • Retirees: Can't remember your login to My Benefits? Your username is your SUNet ID (if it's fewer than 8 digits, add zeros to the front to make it 8 digits). If you can't remember your SUNet ID, call the University HR Service Team at 877-905-2985 or 650-736-2985, Monday to Friday, 8 a.m. to 5 p.m. PT (except during holidays).
  • Choosing a PCP for the Trio plan: Review these screenshots or call Shield Concierge at 855-599-2657, Monday to Friday, 7 a.m. to 7 p.m.
  • Choosing a PCP for the SHCA plan: Member Care Services has a webpage with additional information for Stanford employees and a link to the Provider Directory. You can also call Member Care Services at 855-345-7422.
  • How do I know if I'm done making elections?: You can make elections as many times as you need to during Open Enrollment. The My Benefits portal will have a yellow bar for the Open Enrollment event posted for the entire three-week period. When you hit "Submit" you will see a screen that shows your Confirmation Number. You should also receive an email Confirmation within 24 hours. Because you can return and make changes multiple times until Open Enrollment closes, you will receive a Confirmation email every time you hit "Submit."
  • Don't wait until the last day! Due to the high volume of requests that occur during this time, the University HR Service Team have enlisted support from an off-site team to ensure continuous high-quality service and fast response times. By logging into the My Benefits portal, you can submit an online request for assistance. Or you can call: 877-905-2985, Monday to Friday, 8 a.m. to 5 p.m. PT.