The university has partnered with Experian to offer identity theft protection services to its faculty and staff. If you are an active benefits-eligible employee, you can access services to help protect your personal information.
IdentityWorks™- Experian
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Credit report: This benefit helps you stay informed of your credit activity. Upon successful enrollment you’ll see what information is associated with your credit file. Daily credit reports are available for online members only.*
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Credit monitoring: This feature actively monitors your Experian credit file for indicators of fraud.
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Internet Surveillance: This feature uses technology to search the web, chat rooms and bulletin boards 24/7 to identify trading or selling of your personal information on the Dark Web. If a match with your personal data is found, Experian will notify you promptly. This service also includes an additional layer of protection that also includes up to a $1,000,000 Identity Theft Insurance policy*. To receive these features employees need to formally enroll in services with Experian.
* The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
Identity Restoration
Experian's Identity Restoration is available to all benefits-eligible employees while they are employed with Stanford and no formal enrollment is required.
If you believe that you are a victim of credit and non-credit fraud, reach out to Experian Customer Support for assistance. If, restoration support is needed, then an Experian Identity Restoration agent is available to work with you to investigate and resolve each incident of fraud that occurred, including:
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Helping you contact credit grantors to dispute charges and close accounts;
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Assisting you in placing a freeze on your credit file with the three major credit bureaus;
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Assisting you with contacting government agencies to help restore your identity to its proper condition.
As there are some conditions regarding financial recovery, individuals should review the disclosures provided by Experian to become fully informed about its services.
How to Enroll
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First, locate the Stanford activation code in this PDF file (secure authentication required)
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Visit the Experian IdentityWorksTM website to enroll: https://www.experianidworks.com/plus.
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Click the “Get Started” button to create your account.
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Enter the “Stanford activation code” and requested personal information, username and password.
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Click the “Submit and Continue” button.
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Note, this benefit is provided free of charge to active employees and entering the code for additional adults or children will result in an invalid message.
Have questions?
Contact Experian at 877-890-9332 and reference engagement number DB13717.