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Emergency & Back-Up Elder Care

Even the best planned elder care arrangements can be disrupted from time to time.  If your provider is unavailable (due to illness or vacation) we offer the Back-Up Care Advantage programThe program helps benefits-eligible faculty and staff to find high-quality in-home care for adult and elder relatives through Bright Horizons.

Available To

  • Faculty
  • Staff

Learn About This Service

As a benefits-eligible faculty or staff member, you can use the Back-Up Care Advantage program when you need to be at work and your regular adult and elder care arrangements are unavailable. You have access in-home care for a dependent of any age. Care options are available nationwide.

Register for free so you can use care:

  • When your regular caregiver is ill or temporarily unavailable
  • When you are between elder care arrangements
  • When your senior day care center is closed
  • To ease transition back into a regular work schedule when returning from leave
  • To accommodate changes in flexible work arrangements


  • For in-home dependent care, there is a $6 co-pay per hour, with a 4-hour minimum for all in-home care reservations
  • This benefit is available for a maximum of 10 days for faculty and five days for staff per calendar year

Registration Information

When you need back-up care, you need it fast, so you are encouraged to register prior to any need. 

For more information and to register:

Call (877)-BH-CARES (877-242-2737)

Or log in online the using the information below.

*Please note, the registration site is best viewed in Internet Explorer 9 (in compatibility mode), Internet Explorer 11 or above, Chrome, Firefox, or Safari.