STARS All Learning FAQ

The STARS All Learning page is an online summary of your STARS learning activity. It is designed to simplify the presentation of learning courses and provide better guidance to training actions that you, as a learner, may need to perform.

This occurs when the All Learning page hasn’t completed loading the course data. Please use the browser’s Reload page function to reload the page. If you continue to receive this error, try accessing the main STARS menu.

If you’re unable to access the main STARS page, close Axess and log back into Axess.

Each of the training activity sections within the All Learning page have an associated section button. Section button(s) can be selected (gray background) or de-selected (white background) to show or hide the section(s).

Note: The Action Needed: Enroll/Register section cannot be de-selected.

They represent the number of courses listed in the section.

Below are possible reasons for this:

• Confirm that the learning status button for the section(s) you are trying to select is gray
• The Action Needed: Enrolled/Register section cannot be hidden (the button will always be gray)
• You may not see your Training History section if the length of your Action Needed section(s) fill up the page; scroll down the page to view your Training History

By default, when viewing the All Learning page the two Action Needed sections will be automatically selected.

Click on the Training History section button at the top of the page to display the section.

Courses appear within each section of the All Learning page based on information outlined in the following table:

It displays the enrollment/registration date of the course or the date you launched the online course.

Note: The date is not the start date for a classroom session; click on the course link to get more details about the classroom session.

Contact the course administrator of the course to mark your completion. To find the course administrator, click on the course title and look at the Contact field. If there is no contact, please submit a STARS HelpSU ticket [Request Category = Administrative Systems, Request Type = STARS – Stanford Training and Registration System].

You can perform the following action based on the section:

• Action Needed: Enroll/Register may include courses added by TNAT in previous years that no longer apply to your work. Remove the courses by clicking the Remove button.
• Action Needed: Launch/Complete may include courses you started but never intended to complete. Remove the courses by clicking the Drop button.
• If you do not see the Remove or Drop button, submit a STARS HelpSU ticket requesting us to remove/drop for you. [HelpSU Request Category = Administrative Systems, Request Type = STARS–Stanford Training and Registration System]

Dropped courses are no longer included in the All Learning page. This minimizes the length and clutter of the Training History section and increase the system performance. If you cannot find the email for the dropped courses and need a list of them, please submit a STARS HelpSU ticket. [HelpSU Request Category = Administrative Systems, Request Type = STARS–Stanford Training and Registration System]

Follow the instructions below to recertify a program. For more information on certification and recertification, refer to the Certification Program/Recertification Job Aid.

1. Go to STARS > My Training> Certification Status to see the status of all your Certification Programs.
2. Click Recertify button to open the recertification program.
   Note: If there is no available recertification for the certification specified, please contact program owner.
3. Click Register button to register for the recertification program.
4. Launch Web (i.e., self-paced) class from the enrollment confirmation page.
5. Complete all courses listed in the recertification program.

To locate courses based on the filter functionality within the previous All Learning page, use the information in the following table:

Yes, use the arrows located next to the column header to sort the links alphabetically by name. You can sort based on Title, Type, Status or Date.

Yes, click on the Training History section button at the top of the page and there is a print icon on the right hand side to print a certificate of your completed course.

Another option if you want to print all of your courses, go to the ‘Options menu’ is a Print All Learning page selection. Make sure you have displayed the sections you wish to print before making this selection.

Note: Using Firefox is not recommended with this feature as it may only partially print the report. An export to file feature is currently not available.

Yes, they have been added here for convenience within the page.

Request Learning directs users to a form to either request a new session for an existing course or to request a new course. Upon submission, the request will send the information to the appropriate learner provider. This feature is unchanged from the previous All Learning page.

Supplemental Learning provides users the ability to add course listings not found in the catalog to your STARS training records. This feature is unchanged from the previous All Learning page. Refer to the following information to use this feature:

• Initial screen allows you the ability to enter an course with a status (i.e., Planned, In Progress, Submit for Approval)
• If you intend to enter an course that you have already completed, first enter all required fields and Save
• Supplemental Learning will appear, as follows:
  • Planned Status in the Action Needed: Enroll/Register section
  • In Progress appears in the Action Needed: Launch/Complete section
• To mark complete, click the Modify button and Select Complete status to add a completed course in your Training History

For questions about your All Learning Page, please submit a HelpSU ticket [Request Category = Administrative Systems, Request Type = STARS – Stanford Training and Registration System].