Event Details:
Tuesday, September 17, 2024
10:30am - 12:00pm PDT
This event is open to:
Staff - Academic
Staff - Managers
Staff
Description: What do we do when we want one thing and a stakeholder, our manager, or a peer wants something else? The most effective people do not avoid conflict or make matters worse by overreacting; they deal with disagreements and resolve them constructively and tactfully.
In this session, participants learn to better navigate conflict, strengthen relationships, and generate solutions more effectively, to the benefit of everyone involved.
In this session, participants will:
- Engage with a 4-part model for framing conversations to address tension points and competing needs
- Understand how mindset is one of the greatest determiners of successful negotiation
- Explore how to uncover the root cause of conflict
- Identify strategies to create effective win-win solutions with key stakeholders
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