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Introduction to Service Design - Tuesday, January 31, 2023 (Session 1 of 3)

Event Details:

Tuesday, January 31, 2023
9:00am - 12:00pm PST

This event is open to:

Staff - Academic
Staff - Managers

At Stanford, we all provide many services to our community of students, faculty, and staff. Service Design is a human-centered design approach to creating good service experiences.
In this training, you will learn the core concepts and methods of Service Design through an interactive, hands-on course.

- The course is offered over Zoom, and consists of three, 3-hour sessions (9 hours of teaching time total), spread over three weeks.
- Individuals or teams can participate, and will be choosing a real-life service from their work to use throughout the course.

This session is virtual and interactive.

Course Code in STARS: TOD-4281

Cost (STAP eligible): $300 

Drop Policy:
If you drop a class within two business days before the class start date, you will be charged the full course fee (if applicable) + $75

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