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Crucial Conversations (Self-Paced)

Businessmen and women talking in meeting
March 1, 2021 (All day)
Online; self-paced; learners have 60 days from the start date to complete the course
$225 STAP
Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold crucial conversations.
What's a Crucial Conversation?
A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn crucial, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results.
There's a better way.
Crucial Conversations gives people the skills to step into disagreement—rather than over or around it—and turn disagreement into dialogue for improved relationships and results.

In this class you will learn to:

  • Learn how to make even the riskiest topics safe for discussion
  • Acquire the skills to talk to anyone about almost anything
  • Turn disagreement into dialogue and conflict into collaboration

Crucial Conversations Online offers 10-12 hours of instruction, recommended to be consumed 2-3 hours per week over four weeks. Crucial Conversations Online is designed to reach the modern learner with bite-sized learning modules, social learning and reinforcement, and ease of access. Users learn through self-paced activities focused on observing and recognizing the skills, and then applying those skills to a crucial conversation of their own.


Advanced registration required; course is hosted on and access instructions will be emailed on the class start date; learners have 60 days to complete the course.

Event Type: 
Event Categories: 
Professional Development, Learning at Stanford, Courses
Event Audience: 
Staff, Manager

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