Introduction to Service Design - Summer Quarter Class starting June 26, 2024

At Stanford, we all provide many services to our community of students, faculty, and staff. Service Design is a human-centered design approach to creating good service experiences.
      
In this training, you will learn the core concepts and methods of Service Design through an interactive, hands-on course.

Format
- The course is offered over Zoom, and consists of three, 3-hour sessions (9 hours of teaching time total), spread over three weeks.
- Individuals or teams can participate, and will be choosing a real-life service from their work to use throughout the course.

This session is virtual and interactive.

Course Code in STARS: TOD-4281

Cost (STAP eligible): $300 

Class Dates: 

• Session 1: Wednesday, June 26
• Session 2: Wednesday, July 10
• Session 3: Wednesday, July 17

Drop Policy:
If you drop a class within two business days before the class start date, you will be charged the full course fee (if applicable) + $75