Conflict: From Prevention to Resolution™ (2 part series)
When people are working together, differences of opinion and approach are inevitable. Conflict can create problems in work productivity and alignment, or it can be used positively to take advantage of diverse perspectives and promote creativity and innovation. In this workshop, you will learn to harness the energy tied up in unconstructive conflicts and use it to enable greater productivity and innovation.
Conflict: From Prevention to Resolution™ enables you to gain a better understanding of the sources of conflict, learn interpersonal communication techniques to prevent unconstructive conflicts from arising or escalating, develop skills to resolve or manage conflict, leverage differences for better problem-solving, and develop more collaborative working relationships. Conflict: From Prevention to Resolution™ is a skills-based, constructive approach that can release the energy tied up in conflict, allowing creative resolution and more productive relationships.
This course has mandatory prework that includes gathering survey responses from colleagues; you will receive the prework in your email within two weeks of the course date.
Format: Two (2) 3-hour sessions
Course fee: $150
Instructor: Barnes & Conti