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Back-Up Care Program Now Available for Staff

Female nurse in blue scrubs serving breakfast to woman resting on sofa.

Benefits-eligible staff are now able to find emergency and back-up child and elder care through the Back-Up Care Advantage Program provided by one of the WorkLife Office’s partners, Bright Horizons.

If your regularly scheduled dependent care provider is unavailable, Bright Horizons can  help you find back-up care, either through center-based child care or in-home care for a dependent of any age. Care options are available nationwide, and the cost of care is subsidized by Stanford.

You can use the program when:

  • Your regular caregiver is unavailable
  • Your child's regular school is closed
  • You are between care arrangements for an adult/elder relative

“This offering will give staff piece of mind that their loved ones are receiving the high quality of care they deserve in the event that their regular care provider is unavailable. It will also help save time and money if there is a breakdown in the typical dependent care coverage. We are excited to bring this new program to Stanford staff members,” said Phyllis Stewart Pires, Senior Director of WorkLife Strategy.

According to an employee who recently used the service, “Both times we have used the program, our needs were met quickly and efficiently, and the children really enjoyed the nanny. We would certainly request her in the future. (She) was very nurturing and friendly.”

In addition to the Back-Up Care Advantage program, Bright Horizons also offers priority enrollment at participating child care centers and tuition discounts at participating child care centers.

Pre-registration greatly facilitates the speed with which Bright Horizons can respond when you have a back-up care need. To view details, FAQs and instructions to pre-register, visit the WorkLife Office’s Emergency and Back-Up Care webpage.

Benefits & Rewards, WorkLife