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Participation Policies & Fees

To ensure you receive the full benefit of our staff development courses, please read our policies prior to enrolling.

How to Enroll in Courses

Most courses include a fee to help cover the cost of providing these professional development options. STAP funds, PTA department funds and personal check payments are all accepted for participation in these courses.

To enroll in courses using STAP funds:

  • Login to the Stanford STARS training system in the Axess portal. After you have found the specific course you would like to enroll in, complete the registration process for a specific course, and the STAP funds will be directly withdrawn from your STAP total.

To enroll in our courses using University Account (PTA):

  • Print, complete and email the Course Registration Form as an attachment to
  • A Learning & Organizational Effectiveness staff member will process your form, and you will receive an enrollment notification via STARS confirming your enrollment.

To enroll in our courses using personal check payments:

  • Print, complete  and mail the Course Registration Form. Enclose the registration form with your personal check and mail to:

University Human Resources                        
Learning & Organizational Effectiveness
3160 Porter Drive, Suite 250
Palo Alto, CA 94304-8443

A Learning & Organizational Effectiveness staff member will process your form, and you will receive an enrollment notification via STARS confirming your enrollment. 

Course Location

Unless otherwise specified, our courses take place on campus in the Poplar Training Room, located inside the Poplar Modular at 215 Panama Street.

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Course Pre-Work and Preparation

The majority of our courses include support for you both before and after the event. From goal setting activities and self-evaluations to coaching and resource sharing, our pre-work and follow-up is meant to help you succeed.

To get the most out of your experience, please take the time to complete the activities prior to the course. It is also important to inform and involve your manager of and in your course participation, to ensure any time away from your job is aligned to organizational goals.

Cancellation Policy

We understand that work and life can be unpredictable, and there may be times when you need to drop from a course. If you enrolled in a course and no longer can attend, our cancellation policy and associated fees may apply.

  • If you drop a course five or more business days prior to course: You will not be charged for dropping the course and course fees (if applicable) will be refunded.
  • If you drop a course within four business days prior to course: You will be charged $75 and the full course fee (if applicable).

In some instances, a supervisor may request you drop a course due to an immediate work need. In these cases, the supervisor will need to authorize a charge back to the departmental PTA for the drop fee as well as any additional course fees that may apply.

To Drop from STARS:

  • Login to the Axess portal
  • Click the STARS (Training) tab
  • Click My Learning from the left menu
  • Click the Drop button next to the course title to cancel your enrollment. You will receive a confirmation email

Late Policy

It can be very disruptive to the learning process to have people enter class late or leave early. These disruptions are hard on participants and challenging for instructors to accommodate.

  • Due to the disruption to the class and to the learning experiences of other attendees, participants who arrive more than 10 minutes late will not be permitted to attend the session.
  • Participants who are turned away from a session due to lateness will be charged a $75 “no-show” fee, on top of any additional fees paid to enroll.
  • In cases of a course with a waiting list, participants who arrive late may have their seat forfeited to a waitlisted participant.
  • Participants enrolled in courses should plan to stay for the complete duration of the course. Although there is no financial penalty for leaving early, if you know you cannot stay for the entire course, we discourage you from enrolling in a course, thereby taking a spot from another participant who could take full advantage of the learning opportunity.

To ensure you make it on time, you may want to arrive 30 minutes prior to the start of the course to allow sufficient time to find a parking space, locate the classroom, meet the instructor and fellow participations, receive your course materials, and settle in to prepare for learning.

While we understand that circumstances beyond your control may arise, we hope you realize that our policies exist to ensure a high-quality experience free of disruptions for all participants.