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STARS Contacts & Resources

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Contacts

Please refer to the table below to direct your questions to the right place:

QUESTION OR SUPPORT ISSUE CONTACT

Program related questions/feedback:

  • General inquiries
  • Feedback/suggestions
  • Setting up STARS Track for your organization
  • Requests for new objective setups
Please e-mail learningsolutions@lists.stanford.edu

Support issues:

  • STARS Track reporting issues
  • Assignment issues
  • System errors
Submit a help ticket

Access requests:

  • Assignor role
  • STARS Track Compliance Reporting
  • Activating Supervisor Assignment page for your organization

Access requests should be submitted through the Director of Finance (DFA) supporting your organization.

Directors of Finance (DFAs), submit a help ticket

Include within the HelpSU ticket a  list of names and Sunet IDs of individuals to setup.  Please specify if they should be setup the  Assignor page and/or the STAR Track Reporting. 

For Supervisor Assignment activation, please supply the departments you wish to activate (if a parent department is supplied, all child departments will be activated).


Resources

Please find job aids and additional resources in the sections below.

Resources for Assignors

Resources for Supervisors

Resources for Compliance Reporting