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Frequently Asked Questions (FAQ)

Frequently Asked Questions


No.  The Welcome Center, as well as University Human Resources will be closed during winter closure.

Please be aware the email queue will not be monitored during winter close.


Yes.  Please check with the employee though.  Since the Welcome Center is geared around the employee's first day, the employee might have completed some of what we provide and cover and may not feel attending beneficial.

Unfortunately, we cannot accommodate any new hires wanting to attend orientation prior to their start dates.

Important: You must complete the I-9 within three business days of the work start date, regardless of work location.

For those new hires working an alternative schedule, set the new hire’s schedule to begin on a Monday for the first week only.  That will enable the Welcome Center to take care of all employee requirements. 


Any new benefits-eligible staff classified as Academic Staff (A), Other Teaching Titles (O) or Non-Academic Staff (N), including Bargaining Unit employees are eligible to be enrolled and attend the Welcome Center.

At this time, the Welcome Center does not serve faculty, post-docs or temp/casual employees.

Any new hires with a break in service of one year or more should be enrolled in the Welcome Center.  Since the Welcome Center is not mandatory, feel free to ask the employee if they would like to attend. New hires rejoining the university within one year do not normally need to attend.  For rehires within one year, please be sure they are up to date in all trainings and systems, complete an I-9, and review updated Benefits information.

Yes.  Although these new hires come in with more knowledge of the culture and community, they still need to be set up operationally (e.g. staff ID card, P&TS and compliance training).  Additionally, in the morning portion they receive an introduction to Stanford benefits, which will be different from their previous affiliation. They will also be eligible to enjoy additional benefits that include STAP and STRP, BeWell, childcare/adoption grants, and more.

The Welcome Center takes care of several transactional and operational items in the onboarding process, and introduces new staff hires to many of the resources and benefits available to them as a Stanford employee. Still, the hiring manager and the local HR Team plays an important role in the successful onboarding experience for new hires.

If your new hire is not able to attend the Welcome Center, they must be provided with thorough onboarding by their hiring manager and local HR Team. Access this Onboarding Table to learn more about your onboarding tasks and responsibilities.