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My Benefits – Upgrades in August

Stanford Benefits is upgrading the My Benefits portal, your gateway to elect, review or change your health and life benefits. Between August 17 - 31, the My Benefits portal will be unavailable for use while we upgrade the technology platform and enhance the online enrollment tool.

During the upgrade, if you experience a life event or if you are a new hire who needs to make enrollment elections, please contact the University HR Service Team at (877) 905-2985 or (650) 736-2985, Monday through Friday, 8 a.m. to 5 p.m. PT, except on holidays.

On September 1, we will relaunch My Benefits, offering easier navigation for electing, reviewing or changing benefits. Here's a summary of some of the new features.

  • My Benefits Login
    • SUNet IDs – When you first log in to My Benefits using your SUNet ID, you will be prompted to register an account and create a password.  After this initial registration, when you access My Benefits using your SUNet ID, you will be taken directly to the home page.
    • Employees with Current Active Benefit Selections – Your elections will carry forward with the technology upgrade, however, when you log in to My Benefits for the first time, you will be prompted to register and create a new password. After this initial registration, when you access My Benefits, you will be taken directly to the home page. 
    • Retirees and Inactive Employees – Your elections will carry forward with the technology upgrade, however, when you log in to My Benefits for the first time, you will be prompted to register and create a new password or PIN. After this initial registration, when you access My Benefits, you will be taken directly into the My Benefits portal. 
  • Dependent Verification Process Simplified – When you add a dependent to your benefits, that election is incomplete until the required certification documents are received. While you have 31 days to submit the appropriate information, ensure that your dependents are covered by uploading the required dependent documentation using the “upload documents” feature. 
  • Spanish Language Option – You’ll have the option to view My Benefits information in Spanish. 
     
Before Open Enrollment season begins in the fall, please take a moment to log in to review your benefits elections and make sure your contact information is correct. This is important to ensure timely delivery of your benefits information.
 

If you need assistance, please contact the University HR Service Team at (877) 905-2985 or (650) 736-2985, Monday through Friday, 8 a.m. to 5 p.m. PT, except on holidays.