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Here you’ll find common questions new hires ask during the Q&A portion of the weekly Welcome Center orientation session.

Onboarding Support

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Transportation

Set up a 15-minute commute consultation with our transportation team!

Staff Training Assistance Program (STAP)

The current maximum STAP reimbursement is:

  • $800 for eligible employees not covered by the SEIU Collective Bargaining Agreement
  • $700 for eligible employees covered by the SEIU Collective Bargaining Agreement

Learn more

  • Tuition and registration fees
  • Required course textbooks and other eligible media 
  • Stanford Technology Training courses
  • Stanford Healthy Living Courses (where designated as STAP-eligible)
  • Stanford Continuing Studies Program (CSP) courses
  • Stanford Talent Management & Workforce Strategy (TM&WS) courses
  • Stanford Career Counseling Network (CCN) up to $500
  • Stanford Children’s Health (LPCH) parenting and prenatal courses (only employee’s portion of the course fee; not family members, if a joint course)
  • Courses, workshops, webinars (e.g., Coursera or SkillPath)
  • Registration fees for seminars, professional conferences, and symposiums may also be eligible

Learn more

STAP balances are available and updated in Axess. Employees needing information about their STAP balances can log into the Employee Center in Axess and find them at the top of the page.

Learn more

I-9

Sign up on the Central I-9 Appointment website.

*Note: Some departments and schools do not utilize the Central I-9 appointment locations to complete the verification process. Please check with your local HR point of contact to see if an appointment is needed.

Please email I-9 questions to I9Central@stanford.edu or your local HR contact.

Stanford ID card

Right now you can only do physical badge pick-ups on Stanford campus. There is a Redwood City badging office, but that is currently closed with no set re-opening date. You must make a badging appointment to get a physical badge.

Sign up for an appointment at this link.

Submit a support ticket at this link.

Retirement

You can sign up for the monthly retirement overview session at this link. If none of these dates work for your schedule, there is a recorded version of the presentation available on demand on Cardinal at Work.

Benefits

There is a benefits overview session every Tuesday at 11:00am PST. If Monday is a day off, the Welcome Center orientation moves to Tuesday and the benefits overview session moves to Wednesday.

You can find the link to the benefits session in your welcome email from "welcome-to-stanford@stanford.edu." 

You must enroll in benefits within 31 days of your start date. You must log in and make a selection even if you want to decline coverage. Those who do not make a selection within 31 days of their start date will be automatically enrolled.

Welcome gift

Please note: this program launched in February 2024

Yes, benefits-eligible employees who attend the Welcome Center will receive an email with a $25 Fanatics virtual discount code to use on our GoStanford website. Please note that you will receive the email within a week of starting at Stanford and that the discount code expires after 30 days.

The discount code does not cover shipping, handling, or tax. It also cannot be stacked with other codes.

Unfortunately we are unable to provide new discount codes to employees who have already received one. Please note that you have 30 days to use your discount code after receiving it.

This discount code only works on the GoStanford website; however, Stanford affiliates (including retirees) do receive a 10% discount at the Stanford bookstore on clothing, gifts and general books by showing a valid Stanford ID at the checkout line.

If you need help with redeeming your discount code, please contact Colton Miller at Fanatics: comiller@fanatics.com.

If you have general questions about this gift, please email the Welcome Center team at welcome-to-stanford@stanford.edu.

Additional support

Reach out to our team directly:

General Inquirieswelcome-to-stanford@stanford.edu

Alyssa Vandenberg, New Employee Onboarding Program Manager: alyssamv@stanford.edu