Skip to main content Skip to secondary navigation

Section 1: Understanding the continuum of change & engagement

Main content start
Bullseye icon

Supportive management (See Employee Engagement Chart for icon reference)

Graph of Tuckman's stage model

Teams go through stages of development on their journey as indicated by the Tuckman Model: Forming, Storming, Norming, Performing. Similar to the stages of grief, there are phases of change that teams cycle through as exhibited in the Scott & Jaffe Change Model: Denial, Resistance, Exploration, Commitment. In both cases, at pivotal moments of disruption, whether instructed by management or environmentally imposed, even established high performing teams will regress to earlier stages and require a reset.

Change Acceleration Framework

We usually only think about these models when forming a new team or onboarding a new leader. However, they can also help any individual employee impacted by disruption (lay-off, org restructure, etc.) to anticipate what they might experience in the weeks following a change, within themselves and their environment. The following framework builds on the models in consideration of the current organizational and environmental realities. Help your teams move from surviving to thriving by observing (indicators) what’s happening and taking supportive action (accelerators).

Manager guide chart stages: reFORM, reSTORM, reNORM, rePERFORM

View web-accessible version

Back to previous section | View the next section

Download the PDF guide