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Contact Us

The University HR Service Team is available to answer your questions about Stanford’s benefits offerings and help you elect or change your benefits.

We're here to support you

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form icon By Request

email icon By Email

phone icon By Phone

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Faculty, staff and retirees may contact the University HR Service Team for questions or assistance.

University HR Service Team has a modified schedule during winter closure.

  • Closed on the designated university holidays: Dec. 24, Dec. 25 and Jan. 1
  • Open from 8 a.m. to noon on Jan. 2 and Jan. 3
  • Closed, with voicemail only: Dec. 23, 26, 27, 30, 31; voicemail will be monitored for urgent matters and callbacks will be made by the next business day
  • In-office appointments and online chat will not be available during the winter closure
  • Resume normal operating hours Jan. 6

Benefits

Health • life • Retirement Savings


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Online Resources

Browse benefits resources


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Online Request

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Live Chat

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In person (by appointment only)

Online Requests, Live Chat and Appointments are found at My Benefits


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By Phone

877-905-2985
650-736-2985

Monday—Friday, 8 a.m.—5 p.m. PT (except during holidays)


View all topics covered
by Benefits support

Disability & Family Leaves

Short-Term • Long-Term • Family  Care • Maternity


Online Resources

Browse leaves online


By Email

View email contacts


By Phone

View phone contacts


View all topics covered
by Leave support

Tuition & Training

STAP • STRP • TGP


Online Resources

Browse tuition & training online


Online Support

Submit STAP help ticket
Contact EdAssist for help with STRP
Submit TGP help ticket
 


By Phone

877-905-2985
650-736-2985

Monday—Friday, 8 a.m.—5 p.m. PT (except during holidays)


View all topics covered
by Tuition & Training